Coaching
Coaching
How I can best help you will be based on what you are trying to achieve. We’ll spend 1-2 sessions figuring this out. I want to help you, not EVERYONE, which is why coaching is a real-time conversation, not you watching 12 hours of talking head videos.
Let me help. Especially if you are wandering through your career like a … I dunno. Something. It’s on the tip of my tongue. Zombie maybe?
“Coaching for what, exactly?”
Types of activities:
Resume + LinkedIn reviews
Providing feedback on Qualitative research
Improving design workflows within a team
Navigating internal politics
Ways to manage a team more effectively
Creating order within chaotic organizations
Career Ladders/Lattices
Focus areas:
Leadership
Senior practitioners
Neurodivergence (ADHD, ASD)
If you aren’t a senior practitioner or in a leadership position, check out Any Santee’s list of coaches.
Training
I offer a full course on Research methods for Product and Service Design to help teams improve their ability to understand customers better.
The course offers the opportunity to develop practical, hands-on research skills under the guidance of a seasoned practitioner with over 25 years of experience in Research, Product & Service Design, and Usability Testing.
Jaybe, Product Design Manager (Training)
“Our product team was really happy with the workshops that were put together for us. Sessions were jammed packed with fundamentals, advanced trips, and real-world examples to bring things to life. We all loved the teaching style, filling the workshops with funny, esoteric jokes and stories from the field.”
-Greg, Director of Product Research (Training)
"[The] training was incredible! The curriculum was broad enough to provide a comprehensive overview to participants with all levels of experience but still tackled many advanced concepts for those of us who are in the trenches. The knowledge and insight were invaluable to my team. Highly recommend this course for your research team as well as the business stakeholders who are impacted by their efforts."
Cassie, Designer (Coaching)
“Matthew is rad to play D&D with. And, it turns out, if he learns the party Druid is struggling to find a job IRL, he will make it his mission to fix that. Matthew helped me not just completely rewrite my resume, but rethink how I present myself and my design experiences. He also connected me to the company I'm now working at, so another 100 XP for networking!”
-Ildikó, Designer (Coaching)
“I met Matthew at a session he organized through Studio VO to help improve UX designer portfolios. I found his way of suggesting improvements and changes to be unlike the standard hard-ass coaches out there. Somehow he's mastered the art of making you feel good about yourself, but at the same time still point out ways you can improve. He's been an instrumental mentor in my career, making me realize my value, strengths, as well as how I can improve, and 95% of the time, I'm smiling or laughing my way through meetings with him. He has a knack for presenting new information without making me feel stupid for not knowing something.”
Peter, Design Manager (Coaching)
“Matthew has guided me through many challenges during my career in UX. When I started, he helped me see past tools and methods and understand problems underlying designs. As I grew into my career, he connected me with the broader design community. And when I became a manager, he showed me how to lead other designers. He has seen everything; twice. There’s no better person to help you find your way in UX.”
Katya, Senior Practitioner (Coaching)