We care deeply about looking holistically at problems & opportunities. We don't rush into solutions. We're interested in what you trying to achieve, and why. We're more than happy to help you put out the fire du jour, but then we'll make sure the fire never happens again.
Founder & Principal
Matthew has led the research, design, and testing efforts for dozens of product & service projects. He's led research efforts to understand the needs of organ transplant recipients and people who suffer from migraines 24/7, greatly improved turnaround times for health insurance arbitration cases, and helped doctors communicate dense genomics information to consumers.
While his work impacts primarily healthcare, he has improved insurance, banking, accounting, CRM, fundraising, marketing, e-commerce, business processing, education, transportation, engineering, SaaS, B2B, B2C, and the rare C2B.
Elise specializes in design research, adapting many different techniques to understand users' needs, design a positive user experience, and validate it through testing. She has over 20 years’ experience in human factors engineering, UX research, and interaction design, with a BS in mechanical engineering and MS in human factors psychology.
Katerina is a veteran Design Researcher who excels at mapping systems at all levels to find ways to increase efficiency and effectiveness as well as to reduce waste and increase revenue. Over the past 15 years she has improved the Telecommunications, Engineering, and Education industries. Katerina has an MS in Human Factors in Information Design.
Matt is a senior service design consultant focused on research, training, and design. With over 20 years experience, he’s researched products for web, desktop, & mobile and guided clients through project discovery, strategy, and functional design.
If you want to better understand your customers or employees so that you can make a real, positive impact on their lives, he’ll help you do it.
Kristin had every intention of becoming a famous Oboist, but after getting her degree she went into design and technology, first as an interactive designer, and later a web developer.
She worked both with large international companies like Sharp Labs to design and prototype smart TV interfaces and smart home devices, as well as with smaller companies where she helped bring their brand to the web. As a full time developer, she has championed accessibility, thoughtful systems implementation, and user-centric interfaces.
Studio VO proudly founded and continues to support PDXHCD — The Portland Human-Centered Discipline Collective. In this case, the D in HCD is for Discipline, not Design, because we want to be more inclusive of everyone who practices human-centered work.