Studio VO presents at the ACT-W Portland Conference

We had the extreme pleasure of giving a workshop on usability testing at the ACT-W Portland conference (Advancing the Careers of Technical Women). A topic near and dear to Kristin’s heart as a long-time lady developer, Kristin was excited to show attendees just how game-changing eliciting feedback from real users can be.

Attendees had the opportunity to practice interviewing and performing a validation test, as well as working together to create an affinity diagram. While we only had 2 hours to cover the topic, we had an energetic and curious audience, and look forward to presenting again.


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The Role of Leadership in Service Design

How can we affect change in an organization that will lead to improved customer relationships and more meaningful work? Empowerment, trust, and leadership.

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